Pricing
Free for participants. Fair for workers.
All prices in AUD, including GST where applicable. Participants and families pay $0. Start free — no trial required. Upgrade when you need more.
$0
free forever, AUD
NDIS participants and families — no monthly fee and no platform commission
- Free forever — no platform commission
- Find and message verified support workers
- See worker credentials and expiry status
- Read shift notes shared with you
- Plan-managed and self-managed invoice visibility
$0
per month, AUD
Start free — no trial required. 7% platform commission per transaction
- Unlimited manual shift notes
- 3 free AI note generations included
- Participant goal linking
- Basic invoice records
- 7% platform commission per transaction
$49
per month, AUD
Independent support workers who want zero commission
- 0% platform commission — keep 100% of your rates
- Unlimited AI voice-to-compliance notes
- Full note checks before you save
- PII scrubbing before AI processing
- Branded PDF invoices priced from the NDIS 2026–27 catalogue
- Credential expiry alerts
$29
per month, AUD
Sole traders and micro-agencies — 3 seats included
- 3 team seats included
- Full note checks and compliance overview
- Shared participant records
- Incident register
- Audit-ready exports
$299
per month, AUD
Provider organisations — 25 seats, then $10 per extra seat
- 25 team seats, $10/month per additional seat
- Compliance manager dashboard
- Team oversight and advanced permissions
- Custom branding on exports
- Full audit-trail history
- Bulk audit packs
From $599
per month, AUD
Large providers with custom requirements
- Unlimited seats
- Custom onboarding and migration
- Dedicated account management
- Custom integrations and reporting
- Priority support SLA
Compare plans
| Feature | Free | Worker Pro | Pro Solo | Agency Pro |
|---|---|---|---|---|
| Voice-to-compliance notes | ||||
| Unlimited AI generations | ||||
| 0% platform commission | ||||
| PII scrubbing before AI | ||||
| Branded PDF invoices | ||||
| Credential expiry alerts | ||||
| Team seats | ||||
| Compliance manager dashboard | ||||
| Advanced permissions | ||||
| Custom branding | ||||
| Full audit-trail history |
Move the sliders to estimate the admin time your team spends on shift paperwork.
Estimated monthly admin cost
$1,463.97 AUD
UCANDO subscription
$399.00 AUD / mo
Estimated difference
$1,064.97 AUD
Illustrative estimate only. Actual costs vary by provider and circumstances.