Security & privacy
Designed for Australian privacy expectations
Built with Australian privacy and NDIS information-management requirements in mind. We describe our practices plainly and make no certification claims.
Infrastructure is chosen so participant information stays within Australian regions.
Notes, evidence and exports are encrypted using standard platform protections.
Workers see their own participants and shifts. Managers see their organisation. Nothing crosses organisations.
Documentation activity is retained so you can demonstrate what changed and when.
We collect what the documentation workflow needs, and encourage initials over full names in note text.
AI output is always a draft. A person reviews and approves before anything is finalised.
UCANDO is not endorsed, certified or approved by the NDIA, the NDIS Quality and Safeguards Commission, or any government body.
UCANDO does not guarantee audit outcomes, payment outcomes or compliance. It supports your documentation practice; responsibility for records remains with the provider.
UCANDO does not provide legal, clinical or financial advice.